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Clinical Product Platform Development Associate
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greilly
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Joined: Tue Jul 25th, 2006
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Posts: 8
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 Posted: Tue Jan 9th, 2007 04:04 pm
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The position is located in Watertown MA.  We do not offer relocation

Base Pay range is $50,000-$70,000

Resumes to greilly@athenahealth.com

Posiiton Description:

In October 2004 athenahealth announced that they would be offering a new line of clinical services that will be designed to work in perfect alignment with Athena’s revenue cycle tools to support optimizations of revenue cycle and financial health of the practice. The athenahealth philosophy will be applied to the development of our clinical offering. We understand (as we have demonstrated with revenue cycle) that software alone will not solve key clinical process issues. The athenahealth offering will provide a combination of superior automation along with knowledge driven service offerings that support the co-sourcing of clinically orientated tasks associated with medical record data entry, results management, quality reporting and medical compliance. In support of that goal we are recruiting the best of the best to bring an offering to market in record time that will be best of KLAS and provide the same level of service and outcomes and client satisfaction as the current athenahealth revenue cycle products do.

The Clinical Product Associate will report to the Product Manager, Clinical Platform Development. The Clinicals product team is developing a product that combines a common, web-based application with clinical content and services. The Clinical Platform Zone is responsible for development of new, and maintenance of existing platform functionality that is used across all clients. The Product Associate will work on application research and development within athenahealth’s product development process. This may include triage of feedback from current clients, and prioritization and management of product development projects for future clients.

The Clinical Product Associate will be responsible for a wide range of tasks. Responsibilities may include, but are not limited to:

  • Meeting with Client Service representatives to gather feedback from existing clients;
  • Prioritizing product issues and requests;
  • Problem solving product issues or market needs. This may be through product development, training, communication, etc.;
  • Researching client workflow requirements;
  • Project managing tasks through the development process from product design to roll out;
  • Other duties as necessary to help launch a new product.

Qualifications
  • 2+ years experience participating in project management or product management (clinical experience is preferred but not mandatory);
  • Excellent written and verbal skills;
  • Avid attention to detail;
  • A positive attitude, and a healthy sense of humor;
  • (S)he must be comfortable with a cycle of continuous experimentation, where hypotheses are made, tested, and discarded on a weekly or even daily basis;
  • Experience with clinical systems or clinical workflows a plus;
  • Experience with product development or product implementation a plus.


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